Klamath County in south Oregon USA has notified individuals that their personal information was affected by a Veterans Service Office data security incident.
On September 19, 2019, the Klamath County IT Department became aware of unusual activity of one of its Veterans Service Office employee’s email accounts. An investigation was subsequently launched, enabling officials to determine that the Veterans Service Office employee’s email account had been subject to unauthorized access.
Based on this information, Klamath County found the contents of the Veterans Service Office employee’s email account by utilizing an external data specialist, which confirmed that personal information of individuals was affected.
With the assistance of the data specialist, County officials were able to identify most individuals affected by the Veterans Service Office data security incident. Although Klamath is not aware of any evidence of the misuse of the information involved, it is in the process of notifying all affected individuals to make them aware of the incident and provide them with steps they can take to protect their information.
In addition, Klamath County says it has taken additional steps to revise procedures that will further reduce the risk of a similar event to happen in the future.
Klamath County has since opened a toll-free call center that Veterans Service Office individuals that were possibly affected by the Veterans Service Office data security incident can call to ask questions or learn additional information.
The County encourages individuals who have been in contact with the Klamath County Veterans Service Office and believe that they may have been affected by the Veterans Service Office data security incident to take steps to protect their personal information by reviewing the notification letter and following the steps outlined therein or by calling the toll-free number above.
Days after the implementation of California’s Consumer Privacy Act, Klamath County, which borders California, has underlined its commitment to protecting the privacy of all individuals and regrets any concerns this incident may cause.
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