The foreign currency exchange company has been struck by a cyber-attack, subsequently being forced to take down its website.
Travelex discovered the attack on New Year’s Eve, to which teams of IT specialists and external cyber security experts have been working to isolate the virus and restore the systems.
As a precautionary measure the London-based company took it systems offline to protect data and prevent the malware from spreading.
The company has refused to disclose the type of malware utilised in the attack
Currently the UK website is offline and displays a “server error” page, and online transactions cannot be performed on the website or through the app. However, transactions can be carried out manually over the counter.
The decision to take the website down has impacted other services utilising Travelex, such as Tesco Bank.
Travelex has stated that no customer data has been compromised “to date”.
Tony D’Souza, Travelex’s chief executive, said: “We regret having to suspend some of our services in order to contain the virus and protect data.
“We apologise to all our customers for any inconvenience caused as a result. We are doing all we can to restore our full services as soon as possible.”
Only two years ago, Travelex mistakenly leaked the data of nearly 17,000 Tesco Bank customers. Exposed information included full names, dates of birth, phone numbers, addresses and partial payment card information.
The post #Privacy: Travelex forced to shut down website following cyber-attack appeared first on PrivSec Report.