OneTrust has unveiled a toll-free phone number solution to help organisations comply with the California Consumer Privacy Act’s (CCPA) toll-free number requirement.
As a part of the OneTrust for CCPA suite of privacy management tools, the OneTrust CCPA Toll-Free Number solution enables companies subject to the law’s toll-free requirement to add a phone workflow into their Consumer Rights process.
Customers can be issued a phone number, offer a fully customizable greeting and verify consumer identity to log the request. OneTrust’s Targeted Data Discovery technology can then pick up the request and automate the discovery and fulfillment of the consumer request.
While the California Assembly voted on Sept. 13 that businesses that operate solely online and have a direct relationship with a consumer are not subject to the CCPA’s toll-free requirement (AB-1564), all other businesses are at this time still subject to this toll-free requirement.
The OneTrust CCPA Toll-Free Number solution gives companies a simple way to automate and comply with the CCPA’s toll-free requirements.
“OneTrust is committed to providing the tools needed to comply with all the facets of the CCPA, and this new solution makes it easier for businesses to comply with the law’s toll-free number requirement,” said Blake Brannon, VP Product, OneTrust.
“OneTrust’s CCPA Toll-Free technology provides organizations an easy and seamless way to address the toll-free requirement, allowing businesses to show consumers a commitment to the responsible use of their data.
By automating this process from start to finish, OneTrust’s consumer rights solutions allow companies to easily comply with all the requirements within the CCPA.”
The post #Privacy: OneTrust launches CCPA toll-free number offering appeared first on PrivSec Report.