One of the UK’s biggest housing associations, Home Group has announced that it has suffered a data breach.
Around 4,000 customers have been warned by Home Group that their personal details have been stolen as a result of the data breach.
The Newcastle-based housing association said that the breach involved customer names, contact information, addresses but no financial data.
The breach was identified by numerous affected customers in properties across England, and by a third-party cyber security expert. Within 90 minutes the issue was resolved.
Chief financial officer John Hudson said: “We were made aware of a potential data vulnerability and immediately responded to and resolved the issue.
“We have a robust incident response protocol in place to deal with situations such as this, which meant the vulnerability was identified and fixed extremely quickly.”
“We have contacted all customers affected and I want to reassure all our customers that their information is secure and that we follow strict guidelines and protocols when it comes to data sharing and cyber security.”
Javvad Malik, security awareness advocate at KnowBe4 told Infosecurity Magazine, that it was good to see the company respond quickly to the breach and inform its customers.
It is important that companies don’t become reliant on third parties to detect and disclose any breaches.
“Similarly, while the company claimed to have resolved the issue within 90 minutes, that is still ample opportunity for records to be accessed and copied.”
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