Millions of American consumers and small businesses are affected by cybercrime around the world each year, many of whom struggle to find the resources they need to report, recover, and reinforce their cybersecurity.
A new funding initiative is now in place to help address the growing cyber-threat through the Cybercrime Support Network (CSN) in the US.
With support from community leaders, government officials, law enforcement, state 211 partners and the United Way Worldwide, CSN has announced an expansion of the Cybercrime Victim Support Initiative to North Carolina, New Jersey and Mississippi in early 2020 with funds from the U.S. Department of Justice Victims of Crime Act (VOCA).
CSN is using the existing 211 call/text/chat infrastructure already in place across the US, to connect cybercrime victims with trained specialists who can help them through the reporting and recovery process after a cybercrime occurs.
In 2018, 211s across America made more than 12.8 million connections with people needing assistance with housing, food, mental health and other human services. CSN is helping 211s add a new service to help cybercrime victims report and recover from a crime.
In addition to CSN’s existing partners and sponsors, these new partnerships with United Way of North Carolina and NC 2-1-1, NJ 2-1-1 Partnership, and United Way of the Capital Area are key to fulfilling the organization’s mission to improve the plight of Americans facing the ever growing impact of cybercrime.
The goal of a nationwide cybercrime hotline would not be possible without the help of these United Way and 211 partners.
Kristin Judge, founder and CEO of CSN, said:
“This three-state expansion funding for North Carolina, New Jersey and Mississippi will bring CSN one step closer to our goal of a nation-wide cybercrime assistance hotline by the end of 2021.”
“Our goal is to see a time when citizens calling 211 for cybercrime assistance will be as commonplace as calling 911 for a health emergency.”
So far, CSN has launched the 211 cybercrime assistance hotline in three states, in partnership with United Way Rhode Island, Heart of West Michigan United Way and Heart of Florida United Way. Victims in Rhode Island; Kent County in Michigan; and Orange, Osceola, and Seminole counties in Florida can call 211 to get help reporting and recovering from cybercrime.
For people who live in areas where the Cybercrime Victim Support Initiative 211 service is not yet available and for those who prefer to use a website for help, CSN created FraudSupport.org as a resource database for cybercrime victims and for law enforcement to refer.
The website provides cybercrime victims with resources and action steps they can take to report, recover, and reinforce their cybersecurity after a cybercrime occurs.
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