Active Network has announced in a notice that suspicious activity was recently identified on their Blue Bear Software platform.
Blue Bear Software is a software platform used by educational institutions for administrative and management purposes.
Active Network reported that between October 1, 2019 and November 13, 2019, suspicious activity had been taking place on the software platform, to which the personal information of Blue Bear webstore users may have been accessed by unauthorised third parties.
Personal information possibly compromised include names, credit card or debit card numbers, card expiration dates and security codes; Blue Bear account usernames and passwords. Social Security numbers, driver’s license numbers or similar ID card numbers were not affected.
“As soon as we identified the suspicious activity, our counsel engaged a leading cybersecurity firm to investigate the incident and took steps to enhance its monitoring tools and security controls,” the notice read.
Active Network are offering free identity monitoring services to those impacted.
Blue Bear webstore users are also encouraged to look for any unauthorised activity associated with their payment card accounts and to report any suspicious activity immediately to their bank or credit card company.