The complainant has requested specific information about a waste management scheme provided by a specific firm. The Commissioner’s decision is that London Borough of Croydon has failed to respond to the request within 20 working days and has therefore breached Regulation 5(2) of the Environmental Information Regulations. The Commissioner requires the public authority to take the following steps to ensure compliance with the legislation. Issue a substantive response, under the EIR, to the request.

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